Information we collect
When you submit an inquiry, we may collect your name, company, country or region, email address, WhatsApp number, buyer type, estimated quantity, product requirements, and the page or campaign that led you to the form.
We may also receive basic technical data such as browser type, device type, IP-derived region, and consent preferences when analytics or advertising measurement is enabled.
How we use information
We use submitted information to respond to sourcing requests, recommend suitable smart lock models, prepare quotations, coordinate samples, discuss OEM/ODM requirements, prevent spam, and improve our B2B website and advertising performance.
We do not operate a consumer checkout and do not sell inquiry information.
Sharing and international processing
Information may be handled by authorized sales, sourcing, technical, production, website hosting, email, and analytics service providers only when needed for the purposes above. Because we serve international buyers, information may be processed in China or other locations where our service providers operate.
Retention and security
We retain inquiry records only as long as reasonably needed for sales follow-up, project support, legal obligations, fraud prevention, and business records. We apply reasonable administrative and technical measures, but no internet transmission can be guaranteed completely secure.
Your choices and contact
You may request access, correction, or deletion of your inquiry information, or withdraw from follow-up communications, by emailing sales@heshuanglock.com. You can also change optional cookie consent by clearing this website's stored cookie preference and revisiting the site.